How Our Terms Apply to Your Account
When you create an account and fund it via DANA, OVO, GoPay, or QRIS, you enter into a direct agreement with us covering how funds are processed, how disputes are handled, and how your personal data is stored. Every deposit instruction you send through QRIS or
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DANA is logged against your account record and is governed by these terms. Withdrawal requests are reviewed within our standard verification window — typically one to three business hours — before funds are released to your linked OVO or GoPay wallet. All account activity depends on
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local law in your region of Indonesia, including cities such as Bandung and Medan. We update these terms when regulation or our internal policies change, and we notify you via your registered email address at least seven days before any material change takes effect.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.